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Client Services

Marist Poll Client Services

That’s a question many organizations ask about their customers, clients, employees, and users. Getting accurate answers and perceptions requires asking the right questions in the right way. That’s where we come in.

We start with a dedicated Client Services Manager who will ask the right questions to understand what you’re trying to learn.

We then use our extensive experience in questionnaire development to design a survey that digs deep to discover the information you seek. We can field your survey using our gold standard probability-based telephone methodology or, using your list (email, SMS, phone), we’ll field the survey on the most effective platform for the project.

Finally, after processing the results, our experts analyze them and deliver the insights and intelligence you need.

Online surveys have never been easier to do...and do poorly. There are plenty of online survey platforms but they’re only as good as the questions asked. Designing a survey to accurately discover peoples’ attitudes, opinions, and behaviors is difficult, requiring education and experience.

The team at The Marist Poll has been designing and fielding scientifically rigorous surveys for more than 40 years. We’ve asked thousands of questions to millions of people for some of the most prominent companies and organizations in the world. Now we’re making this expertise available to you.

Since our founding in 1978 The Marist Poll has grown to become one of the preeminent independent polling organizations in the world.

We’ve conducted surveys for media companies like NBC, NPR, PBS, Telemundo, HBO, and Yahoo! We have fielded polls for companies and organizations such as IBM, Children’s Health Fund, Marriott, and the Commission on Independent Colleges and Universities.

Our election surveys have earned a rare A+ from the poll ranking site FiveThirtyEight.com and Bloomberg News rated us the #1 poll in the 2016 election cycle. We’re also a charter member of the American Association for Public Opinion Research’s Transparency Initiative. We take scientific survey research seriously. So should you.

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